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PRIVACY POLICY

Last Updated: August 22, 2026

This Privacy Policy describes how NT Souvenirs & Gifts, also referred to as NT Souvenirs (“we,” “us,” or “our”), collects, uses, and shares personal information when you visit, use our services, make a purchase from ntsouvenir.com, ntsouvenirs.com, or otherwise communicate with us.

By using our website and Services, you acknowledge the practices described in this Privacy Policy.

SECTION 1 — INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect personal information such as:

  • Name;

  • Billing and shipping address;

  • Email address;

  • Telephone number;

  • Order and transaction information;

  • Products viewed, added to your cart, or purchased;

  • Account information, if you create an account;

  • Customer-service communications;

  • Returns, exchanges, and refund information;

  • Device and browser information;

  • IP address;

  • Website usage and interaction information; and

  • Marketing and communication preferences.

Some information is provided directly by you, while other information may be collected automatically through Shopify, cookies, similar technologies, and service providers that help operate our store.

SECTION 2 — HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process and fulfill orders;

  • Process payments and refunds;

  • Arrange shipping and delivery;

  • Provide order confirmations and updates;

  • Manage returns and exchanges;

  • Provide customer service;

  • Maintain and improve our website and Services;

  • Detect, investigate, and prevent fraudulent or unauthorized transactions;

  • Protect our customers, business, and website;

  • Comply with applicable legal obligations;

  • Maintain appropriate business and transaction records; and

  • Send promotional or marketing communications where permitted by law and consistent with your preferences.

We may also use information to understand how customers interact with our store and to improve our products, website, advertising, and customer experience.

SECTION 3 — MARKETING COMMUNICATIONS

If you subscribe to our marketing communications or otherwise provide permission where required, we may send you information about products, promotions, special offers, store news, and other updates from NT Souvenirs & Gifts.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at ntsouvenirs@gmail.com.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping notifications, return information, or messages concerning an existing transaction.

SECTION 4 — SHOPIFY

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to operate our online store and sell products to you.

When you visit our website or make a purchase, Shopify may collect and process information necessary to provide its platform, checkout, payment, security, analytics, and other services.

Shopify's handling of personal information is governed by its applicable privacy policies and terms.

Because Shopify operates a global commerce platform, personal information may be processed in locations outside your state or country as necessary to provide its services and subject to applicable law.

SECTION 5 — PAYMENTS

Payments made through our website may be processed by Shopify and/or third-party payment providers.

Depending on the payment method you select, your payment information may be provided directly to the applicable payment processor.

Payment providers maintain their own security, privacy, and data-handling practices. We do not require customers to send complete credit card information directly to us by email or other unsecured methods.

Payment information is handled according to applicable payment-industry security standards and the policies of the payment provider processing your transaction.

SECTION 6 — HOW WE SHARE PERSONAL INFORMATION

We may share personal information with third parties when reasonably necessary to operate our business and provide our Services.

These may include:

  • Shopify;

  • Payment processors;

  • Shipping carriers and fulfillment providers;

  • Website hosting and technology providers;

  • Email and communication providers;

  • Analytics providers;

  • Advertising and marketing providers;

  • Fraud-prevention and security providers;

  • Professional advisers; and

  • Government authorities or other parties when disclosure is required or permitted by law.

These providers may process personal information on our behalf or according to their own privacy policies, depending on the service provided.

We may also disclose information when reasonably necessary to protect our rights, customers, property, or business; investigate suspected fraud or unlawful activity; enforce our Terms of Service; or comply with a lawful request.

SECTION 7 — COOKIES AND SIMILAR TECHNOLOGIES

Like many online stores, our website and Shopify may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly;

  • Remember items in your shopping cart;

  • Remember preferences;

  • Maintain secure sessions;

  • Understand website traffic and usage;

  • Improve website performance;

  • Measure marketing effectiveness; and

  • Provide advertising where applicable.

Some cookies are necessary for the operation of the website, while others may be used for analytics, personalization, or advertising.

The specific cookies and technologies used by Shopify and our website may change over time as Shopify and other service providers update their platforms.

You may be able to manage cookies through your browser settings or through privacy or cookie controls made available on our website. Disabling certain cookies may affect website functionality.

SECTION 8 — THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, applications, social media platforms, or services operated by third parties.

If you follow a third-party link, that third party's privacy practices will apply to information you provide or that it collects.

We are not responsible for the privacy, security, accuracy, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

SECTION 9 — SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

Our online store also relies on security measures provided by Shopify, payment processors, and other service providers.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. You should therefore use appropriate care when providing information online.

Please do not send sensitive payment information, passwords, or complete credit card numbers to us through ordinary email.

SECTION 10 — DATA RETENTION

We may retain personal information for as long as reasonably necessary to:

  • Fulfill orders and provide Services;

  • Maintain business and transaction records;

  • Meet accounting, tax, and legal requirements;

  • Resolve disputes;

  • Prevent fraud;

  • Enforce agreements; and

  • Protect our legitimate business interests.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

SECTION 11 — YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to request:

  • Access to certain personal information we maintain about you;

  • Correction of inaccurate personal information;

  • Deletion of certain personal information;

  • Information about how personal information is used or disclosed; or

  • Withdrawal from certain marketing communications.

Privacy rights vary by jurisdiction and may be subject to exceptions or verification requirements.

To submit a privacy-related request, contact us at ntsouvenirs@gmail.com.

We may need to verify your identity before completing certain requests.

SECTION 12 — CHILDREN'S PRIVACY

Our website and Services are intended for a general audience and are not directed toward children for the purpose of collecting personal information.

We do not knowingly seek to collect personal information directly from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

SECTION 13 — INTERNATIONAL USERS

Our business is based in Washington, D.C., United States.

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where Shopify or our service providers operate.

Privacy and data-protection laws in those locations may differ from those in your country of residence.

Where required, service providers may use legally recognized mechanisms for international transfers of personal information.

SECTION 14 — BUSINESS TRANSFERS

If NT Souvenirs & Gifts is involved in a merger, acquisition, sale, restructuring, financing, bankruptcy, or transfer of some or all of its business or assets, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

SECTION 15 — CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, Shopify services, or other operational circumstances.

When we update this Privacy Policy, we may revise the Last Updated date shown at the top of this page.

We encourage you to review this page periodically for updates.

SECTION 16 — CONTACT INFORMATION

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact:

NT Souvenirs & Gifts
NT Souvenirs
Washington, D.C., United States
Email: ntsouvenirs@gmail.com
Websites: ntsouvenir.com and ntsouvenirs.com

Privacy Contact: ntsouvenirs@gmail.com